Learning & Development Manager

Key Focus Areas

Leadership Development

• Design and scale leadership development programs tailored to corporate and field employees, including core leadership competencies, situational management, and career progression frameworks
• Create blended learning journeys (live, virtual, self-paced) that reach leaders in the field and in corporate who can’t always step away from their day to day roles
• Build tools and resources leaders can use in the flow of work - job aids, manager toolkits, coaching guides, etc.

Instructional Design & Content Development

• Design and develop engaging learning content using Articulate 360 (Storyline and/or Rise) and other modalities
• Apply instructional design best practices to create outcome-driven programs that accommodate diverse learning styles and schedules, including full-time, part-time and field-based employees
• Own the end-to-end professional development calendar, designing and facilitating 30+ annual workshops while building delivery capacity through the Learning & Development Specialist and train-the-trainer programming
• Expand professional development offerings with clear learning pathways tied to career stages, roles, and growth goals

Learning Systems & Operations

• Own the Learning Management System (LMS) strategy and overall effectiveness (currently Attensi)
• Delegate day-to-day LMS administration to the Learning & Development Specialist while maintaining accountability for content quality and system performance
• Establish KPIs, track program performance, and deliver regular analytics and recommendations to stakeholders

Stakeholder Partnership & Vendor Management

• Close cross-functional collaboration with the entire People team function (People Operations, DEIB, Talent Acquisition and Talent Development)
• Serve as a strategic partner to corporate and field leadership on all learning and development initiatives
• Build strong relationships with department heads to surface development needs and co-create solutions
• Identify and manage external vendors and learning partners to supplement internal offerings
• Stay current on L&D trends and best practices; bringing innovation and fresh thinking to the function

Team Leadership

• Lead, coach, and develop the Learning & Development Specialist
• Create a collaborative, high-trust team environment with clear goals and meaningful development opportunities

What You Bring

Required

• 3+ years of people management experience, with demonstrated track record of growing and developing team members
• Demonstrated experience designing and delivering leadership development programs, ideally for field-based or frontline leader populations
• Hands-on instructional design expertise using Articulate 360 (Storyline and/or Rise)
• Experience administering or managing an LMS; platform-agnostic - familiarity with any modern LMS is valued
• Strong ability to design for multiple audiences
• Experience building strategic learning roadmaps and annual planning calendars
• Strong data orientation - ability to establish KPIs, analyze program effectiveness, and make evidence-based recommendations
• Excellent communication and facilitation skills; confident presenting to senior leaders
• Strong project management skills with the ability to manage multiple initiatives simultaneously

Nice to Have

• Experience supporting both HQ/corporate and field populations within the same organization
• Background in fitness, retail, hospitality, other multi-location or multi-unit environments
• Familiarity with Attensi or similar engagement-based LMS platforms

Compensation & Benefits

• Competitive starting salary, based on experience
• Bonus eligibility based on performance
• Monthly cell phone stipend
• 401k with employer match
• Health, dental, & vision insurance
• Flexible PTO
• Free drop in classes at [solidcore]
• And MORE