Technical Program Manager

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Key Responsibilities Define program objectives, scope, and success criteria in collaboration with stakeholders and technical teams. Develop and manage detailed program plans, schedules, and resource allocations to ensure timely delivery of milestones. Facilitate effective communication across teams, proactively identifying and resolving risks, roadblocks, and dependencies. Track program progress, report status updates, and escalate issues as needed to leadership and stakeholders. Drive continuous improvement by analyzing lessons learned and implementing best practices in program management. Ensure alignment of technical deliverables with business goals and customer requirements. Manage budgets, contracts, and vendor relationships as required for program success. Champion a collaborative and inclusive team environment, fostering innovation and accountability. Administer and optimize program workflows using Jira, including configuring boards, managing backlogs, and generating actionable reports for leadership. Oversee the end-to-end release management process, coordinating release schedules, ensuring successful deployments, and managing communications with stakeholders before, during, and after releases. Qualifications Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (Master’s preferred). 5+ years of experience managing technical programs or projects in a fast-paced environment. Strong understanding of software development lifecycles, agile methodologies, and technical architectures. Exceptional organizational, analytical, and problem-solving skills. Proven ability to lead cross-functional teams and influence without direct authority. Excellent written and verbal communication skills. PMP, Scrum Master, or similar certifications are a plus. Location: India – (Flexible hybrid work model - work from Bangalore office for 20 days in a quarter) PLEASE NOTE: All emails from Calix will come from a '@calix.com' email address. Please verify and confirm any communication from Calix prior to disclosing any personal or financial information. If you receive a communication that you think may not be from Calix, please report it to us at ✉ Sign in to view email. The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve. We’re at the forefront of a once‑in‑a‑generation change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences. To learn more, visit the Calix web site at www.calix.com If you are a person with a disability needing assistance with the application process please: Email us at ✉ Sign in to view email; or Call us at +1 (408) 514-3000. Calix is a Drug Free Workplace. You may access a copy of Calix Candidate Privacy Policy HERE and other Calix Privacy Policies HERE.