Account Executive

What you'll do

1. Account Growth

• Develop and execute account growth plans for assigned clients
• Increase revenue and order volume through upselling, cross-selling, and service adoption
• Identify new business opportunities within existing accounts
• Drive client utilization of Lalamove's products and solutions
• Monitor client performance and provide recommendations to maximize logistics efficiency

1. Account Retention

• Build and maintain strong relationships with key stakeholders
• Conduct regular business reviews and performance discussions
• Proactively identify and address risks that may lead to churn
• Resolve client concerns and coordinate with internal teams to ensure timely solutions.
• Develop retention strategies for at-risk accounts
• Ensure a seamless customer experience throughout the account lifecycle

1. Portfolio Management

• Manage a portfolio of business accounts across different segments
• Prioritize accounts based on revenue potential, strategic importance, and growth opportunities
• Maintain accurate account records, forecasts, and pipeline updates
• Track account health and engagement metrics

What you'll need

• Account Management: Manage corporate accounts and ensure clients expectations are being met.
• Sales Strategies: Align with client needs, ensuring a personalized experience.
• Communication skills: Provide and receive information effectively.

What we seek

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• Bachelor’s degree in Business, Marketing, or a related field (preferred).
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• At least two (2) years of experience in Corporate Account management functions from any industry.
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• Proficiency in CRM platforms like Salesforce, HubSpot, Freshsales
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• Must be willing to work on-site in Parañaque Integrated Terminal Exchange (PITX) and do fieldwork activities at times