Healthcare Representative - Taguig City

We are seeking Healthcare Representatives to join a growing team in Taguig City. In this role, you will be responsible for providing exceptional customer service to patients and healthcare providers, ensuring a positive experience through effective communication and support.

Key Responsibilities

• Handle inbound and outbound calls related to healthcare inquiries, scheduling, and patient support
• Assist customers with questions about insurance coverage, benefits, and claims
• Provide accurate information regarding healthcare services, protocols, and procedures
• Collaborate with healthcare professionals to resolve patient issues in a timely manner
• Maintain detailed records of customer interactions
• Educate customers on available health plans and services
• Achieve performance metrics and contribute to team goals

Requirements

• Must be a College Graduate with a degree in healthcare-related courses (Pharmacy, Medicine/Alternative Medicine, Nursing and Life Sciences)
• Must have at least 3 months of relevant experience
• Knowledge with clinical terms and pharmacovigilance is a plus
• Excellent communication skills in both spoken and written English
• Amenable to work on a full onsite work set-up in Taguig City
• Amenable to work on shifting schedule

Benefits

• Free HMO
• Free Dependents
• Night Differential
• Program Incentives

Please note that this is contingent to the final company or account you'll be profiled to.