Japanese Bilingual - Customer Support Representative (McKinley, Taguig) |

Start Date: ASAP

Qualifications

• Minimum 2 years in college w/o back subjects
• Level of Proficiency: B1 (Intermediate)
• Voice account
• With minimum 1 year BPO Experience
• Open for native and non-native speakers
• Good English and Japanese communication skills
• Willing to work onsite in McKinley, Taguig
• Willing to work on night shift schedule

Responsibilities

• Providing high-quality support to Spanish- and English-speaking customers.
• Communicating with clients via phone, email, and chat.
• Translating documents, videos, or materials for accuracy and context.
• Managing projects or assisting with sales and marketing campaigns in Spanish.
• Documenting customer interactions, complaints, or transactions in a CRM system.