Process Trainer - Healthcare (Cebu)

Work Setup: Onsite

Work Location: Cebu

Requirements

• College Graduate (preferably in allied/allied health courses)
• Minimum of 1 year as Process Trainer in healthcare account

Job Responsibilities

• Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs
• Strong communication and presentation skills, with the ability to engage and motivate trainees
• Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions
• Proficiency in using training and learning management systems, as well as other relevant software and technologies
• A strong understanding of call center operations, customer service best practices, and industry regulations