Spanish Bilingual - Customer Support Specialist

Start Date: ASAP

Qualifications

• Minimum 2 years in college w/o back subjects
• Level of Proficiency: B1 (Intermediate)
• Must have a copy of certificate reflecting your proficiency level
• With minimum 1 year BPO Experience
• Open for non-native speakers and with 13A visa
• Good English and Spanish communication skills
• Willing to work onsite in BGC, Taguig
• Willing to work on night shift schedule
• Eligibility: Natural-born PH citizen

Responsibilities

• Providing high-quality support to Spanish- and English-speaking customers.
• Communicating with clients via phone, email, and chat.
• Translating documents, videos, or materials for accuracy and context.
• Managing projects or assisting with sales and marketing campaigns in Spanish.
• Documenting customer interactions, complaints, or transactions in a CRM system.