Team Leader - Call Center Sales SEO (Biñan, Laguna)

• Work Setup: Onsite (Biñan, Laguna)
• Work Schedule: Night shift schedule
• Start Date: 3rd week of June 2026

Minimum Requirements

• Finished a bachelor's degree of any specialization
• At least 1 year of experience as a Search Engine Optimization Specialist covering keyword research, content optimization, link building, and performance monitoring (on-page, off-page, and technical SEO strategies)
• At least 1 year of BPO Team Lead experience supporting an inbound voice customer service-centric account
• Good spoken and written English communication skills
• Amenable to be work 100% onsite in Biñan, Laguna on a nightshift schedule without a fixed weekends off
• Able to start employment as early as June 15, 2026

Key Responsibilities

1. Sales Team Management

• Keep a close eye on daily sales activities to ensure our agents stay actively connected with prospects
• Partner with sales representatives to skillfully manage their pipelines and drive opportunities forward
• Offer expert advice on mastering sales conversations, overcoming objections, and captivating customers
• Make certain that every team member adheres to our company’s processes and high operational standards
• Collaborate in uncovering new ways to boost sales performance and streamline workflow efficiency

1. Website & SEO Oversight

• Collaborate closely with WordPress website developers to drive seamless website development and timely updates
• Keep a vigilant eye on website functionality, user experience, and overall digital performance to ensure excellence
• Champion SEO best practices by optimizing page structure, headings, metadata, and organizing content effectively
• Play a key role in spotting website enhancement opportunities that boost lead generation and elevate marketing success
• Assist in rolling out compelling landing pages, fresh website updates, and engaging marketing-related digital assets

1. Operations & Workflow Coordination

• Facilitate communication across sales, digital teams, management, and executives to enhance collaboration.
• Align sales and digital initiatives with company growth objectives.
• Address operational challenges affecting sales and website performance.
• Optimize internal workflows and promote the use of innovative tools and technologies.
• Oversee performance monitoring, analyze metrics, and provide detailed reports to support strategic decisions.
• Identify trends and recommend solutions to improve team productivity and efficiency.