Mental Health Officer

Role Summary

The Mental Health Officer is responsible for developing, managing, and executing the company's mental health and wellness strategy. The core mission is to proactively improve employee well-being, reduce stress-related incidents, and ensure the program delivers measurable business and people impact.

Key Responsibilities

1. Strategic Planning and Program Management (Program Development)

• Lead the annual strategic planning, design, and implementation of the Mental Health Program, defining objectives, initiatives, and clear metrics for success.
• Develop a program redundancy plan to reduce dependency on a single individual, ensuring the program's continuity.
• Design and maintain systems for program evaluation, including a Mental Health Program Impact Dashboard, correlating participation data with key HR metrics like retention, engagement, and incident reduction.

1. Direct Counseling and Intervention

• Provide confidential one-on-one support sessions and facilitate support group sessions for employees across all levels and sites.
• Proactively conduct wellness checks, especially following employee Incident Reports (IRs), to identify stress drivers before they escalate into formal complaints or attrition.
• Serve as a non-HR point of contact for employees with personal struggles, providing a safe space for communication and reflection.

1. Assessment, Analysis, and Reporting

• Conduct surveys (e.g., Employee Well-Being Survey) and coordinate Department Listening Sessions to uncover the real drivers behind stress, burnout, and disengagement.
• Analyze assessment data to identify and prioritize common stress patterns (e.g., workload, health, personal issues, team conflict) and recommend targeted interventions.
• Prepare and present regular (monthly and quarterly) reports on program reach, employee sentiment, and quantifiable impact to management.

1. Wellness and Engagement Activities

• Plan, organize, and lead company-wide and site-specific wellness and engagement activities, ensuring alignment with the core mental health mandate.
• Coordinate with HR and Branding teams for logistics, promotion, and assistance with projects.
• Manage the program budget, including submitting funding requests and providing detailed liquidation reports for activities.