Adult Certified Peer Specialist

Description

The Adult Certified Peer Specialist (NYCPS) uses lived experience of mental health recovery to provide non-clinical, recovery-oriented support to adult clients at HSVS’s OMH-licensed MHOTRS clinic. The Peer Specialist offers one-to-one support, co-facilitates groups, assists with navigation and self-advocacy, and partners with the multidisciplinary team to strengthen engagement, hope, and self-management. This role is supervised by licensed clinical staff and complements, but does not duplicate, clinical services.

Primary Responsibilities and Essential Functions of the Position

• Provide individual peer support (in-person, telehealth, and community-based) focused on recovery goals, wellness planning, coping skills, and system navigation.
• Facilitate or co-facilitate peer-led groups (e.g., recovery, wellness, social connection, skills practice).
• Use intentional, appropriate self-disclosure to promote hope and model recovery; maintain professional boundaries.
• Conduct outreach and engagement, including pre-admission contacts to help prospective clients enter care.
• Coordinate warm handoffs with clinicians; participate in treatment planning, case conferences, and team meetings.
• Support linkage to community resources (benefits, housing, employment/education, social supports).
• Promote person-first, culturally responsive, and trauma-informed care.

Documentation & Billing

• Complete strengths-based progress notes for each contact, linking to treatment goals; record start/stop times for 15‑minute unit billing.
• Use EHR templates for Peer Support; follow confidentiality/HIPAA and agency documentation standards.
• Pre-admission peer contacts: obtain Licensed Practitioner of the Healing Arts (LPHA) co-sign prior to billing.
• Accurately log units for HCPCS H0038 (HE); add HQ for group services per policy; adhere to daily unit limits.

Qualifications

• Highschool diploma *required*
• Lived experience of mental health recovery and a willingness to share one's recovery story in service to others *required*.
• New York State Certified Peer Specialist (NYCPS) or Provisional NYCPS *required*. Candidates hired with a provisional certification must obtain full certification within 12 months of hire.
• Experience working in behavioral health, peer-run, or human services settings preferred.
• Strong communication, empathy, boundary-setting, and teamwork skills; comfort with basic technology/EHR.
• Bilingual capability (Spanish/English or other community languages) strongly preferred.
• Commitment to recovery-oriented, person-centered, and culturally responsive practice.
• Completion of agency orientation (documentation, telehealth, crisis escalation, safety) and ongoing CE.
• Ability to travel locally within Brooklyn/NYC as needed (no client transport in personal vehicle).

Benefits

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect

• Rewarding work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee appreciation programs and events.
• Tuition assistance program.
• Professional development opportunities.
• Wellhub discount
• Verizon Wireless discount.
• BJs membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.

About Heartshare

Who WE ARE

• For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
• To learn more about HeartShare, please visit our website at or Follow us on Twitter LinkedIn YouTube Instagram Facebook
• HeartShare Human Services of New York | Homepage
• HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.
• HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to .