AWS Cloud Support Engineers with Python

Job Title: AWS Cloud Support Engineers with Python

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

• With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
• DIVERSITY & INCLUSION
• We believe that diversity of people and perspective gives us a competitive advantage.

Role Description

Job Title: AWS Cloud Support Engineers with Python in Banking Domain

Location: Sarjapur, Bengaluru

• Hybrid Mode - 3 days WFO (Tues, Wed, Thurs) per week
• Shift Time: 24*7 Rotational Shifts

Overview

Role Overview

We are looking for an experienced Application Support / SRE professional (5+ years) to support Compliance platforms.

This role focuses on ensuring high availability, reliability, and observability of systems supporting trade surveillance, regulatory reporting, and compliance monitoring, with strong exposure to real-time data pipelines and cloud-native architectures.

Key Responsibilities

• Provide L1/L2/L3 production support for compliance applications, ensuring minimal downtime and quick recovery
• Monitor system health, logs, and alerts using CloudWatch and other observability tools
• Support and troubleshoot Kafka-based streaming pipelines for trade and market data
• Manage and optimize data workflows and queries in Snowflake
• Support AWS infrastructure (EC2, S3, IAM, Lambda) ensuring stability and performance
• Debug and resolve issues in microservices-based architectures
• Investigate and fix issues related to REST APIs, integrations, and downstream systems
• Perform incident management, root cause analysis (RCA), and problem management
• Automate repetitive operational tasks using scripting and Lambda functions
• Ensure compliance systems meet SLA, audit, and regulatory requirements
• Collaborate with development, compliance, and business teams for faster resolution and system improvements

Required Skills (Priority Order)

Candidates should have working knowledge in the following areas, with preference as below

• Apache Kafka – Strong troubleshooting of producers/consumers, lag monitoring, message failures
• Snowflake – Query performance tuning, data validation, and issue debugging
• AWS (Core Services) – Hands-on support experience with EC2, S3, IAM
• CloudWatch – Log analysis, alerting, dashboarding
• AWS Lambda – Debugging and supporting serverless workflows
• Microservices Architecture – Understanding service dependencies and failure handling
• REST APIs – API monitoring, debugging, and integration support

Domain Expertise (Preferred)

• Experience in Broker-Dealer / Capital Markets compliance systems
• Understanding of trade lifecycle, settlements, and regulatory reporting flows

SRE / Support Expectations

• Strong ownership of production stability and uptime (SLAs/SLIs/SLOs)
• Expertise in incident, problem, and change management processes
• Ability to handle high-severity incidents and stakeholder communication
• Focus on automation and reduction of operational toil
• Continuous improvement of observability, alerting, and system resilience

Exposure to

Trade Surveillance systems

Transaction reporting platforms

AML / KYC workflows

Familiarity with audit requirements, data traceability, and regulatory SLAs

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.