FP&A - Business Analyst

Job Title: FP&A_Business Analyst

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

• With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
• DIVERSITY & INCLUSION
• We believe that diversity of people and perspective gives us a competitive advantage.

Background

Global Finance Change delivery within company aspires to be a leading international finance change team, leading with integrity which manages and supports Finance transformation initiatives.

The Enterprise Finance Value Stream team (formerly known as Commercial Insight & Advisory (I&A)) in Finance Change Delivery is responsible for finance transformation initiatives relating to Business Finance and Functions.

The Business Analyst role is part of the FP&A (Global MI) sub value stream (SVS) and is primarily responsible for the Global MI Change projects for Finance, delivering change to TM1 systems that support a number of critical business processes and ultimately enable all company’s Operating Segments, Corporate Centre, COO and CIO Functions to meet MI reporting outcomes.

Role Purpose

• The role holder will be expected to deliver changes for finance including requirement gathering, business analysis, planning, identifying risks and mitigating key change and implementation risks, user training, change documentation as per the change framework, stakeholder management and engagement in key phases of projects including requirements, design, testing and implementation. This will be alongside conducting various analysis to support the completion of user and data requirements, producing process maps, running user workshops, documentation, co-ordination of training, and communications.
• In addition to their core responsibilities, the role holder will also be required to support the Product Owners & SVS Business Architect in driving the team’s internal evolution, creating reusable internal collateral and delivering change in a structured, high-quality manner akin to that of a professional management consultancy. There are also development opportunities to become involved in broader Value Stream initiatives to gain further exposure to senior Finance stakeholders.

Responsibilities

• Designing and delivering change interventions (e.g. communications, training, support, organisation alignment).
• Change planning, audience analysis, tracking and taking actions on change readiness, adoption, and feedback.
• Identifying and mitigating key change and implementation risks and helping identify opportunities for early realisation of benefits.
• Implementation Management, including planning, controlling and reporting on implementation of the change ‘product', focusing on accelerating benefits and minimising risk during deployment.
• Work with Change Delivery colleagues and business stakeholders to ensure robust documentation of MI change requirements.
• Own specific change request, business analysis tasks and deliverables within projects, delivering them on time and to a high standard.

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• Support Project Managers / Product Owners to initiate and shape projects consistent with Company’s Change Framework methodology.

• Contribute to the creation of project documentations (business cases, project requirements, project plans) and reporting and operating models\governance structures.
• Management of the core test phases including SIT and UAT and ensuring test scripts/test plans and test strategies are in place.
• Monitor and escalate risks, issues and dependencies to the Project Manager / Product Owner as appropriate.
• Actively contribute to the ongoing evolution of the MI Change team.

We are currently seeking an ambitious individual to join this team in the role of “Business Analyst: FP&A - Global MI”.

In this role, you will

• Principal Accountabilities: Key activities and decision making areas
• Principal Accountabilities: Key activities and decision making areas

Typical Targets and Measures

Impact on the Business

• Produce clear documentation and communication of project analysis, requirements
• Coordinate and hold user requirements gathering and process definition workshops with the business
• Agree documented user requirements with the business and Finance Systems
• Co-ordinate testing and working through issues with users and IT
• Monitor, track issues, risks and dependencies on analysis and requirements work
• Manage ad-hoc tasks as required
• Co-ordination and delivery of Test Scripts, Test Plans and Test Strategy
• Monitoring of Test Phases and relevant Metrics
• 100% compliance with the completion of required documents
• Duties/tasks/work prioritised and completed accurately, meets quality standards, is in accordance with procedures and within agreed timescales
• Line Management feedback on task completion and tracking of status during project lifecycle
• Feedback from key Finance stakeholders
• Ability to drive forward systems design

Customers / Stakeholders

• Coordinate and manage collation of user requirements, and user involvement in training and testing with the relevant business areas
• Document user requirements with the business
• Support user workshops and training programmes and participate in testing
• Manage project tasks and upward reporting of status on “in progress” tasks
• Management of Test Phases including SIT and UAT
• Line Management feedback on tasks
• Good working relationship with business users and IT
• Feedback from key Finance stakeholders
• Be seen as an effective and participative member of team, proactively sharing knowledge and experience with colleagues, providing guidance in a supportive and constructive manner.
• Builds and develops respect and trust amongst the FCD team

Leadership & Teamwork

• Manage key tasks in support of Project Manager
• Engage Group and regional teams such that delivery milestones are met
• Values different perspectives, helping foster an inclusive environment, valuing and leveraging diversity, being sensitive to other cultures
• Working well with staff from other departments
• Provide input to the development team on any meta data changes that are required
• Assigned work completed on schedule
• Work completed to the highest levels of quality and accuracy
• Systems developers are fully utilised and supported

Operational Effectiveness & Control

• Explains documentation and processes to Internal Audit where required
• Control of issues, risks, assumptions and timelines
• Control and resolution of defects found during testing
• Ensure Project Manager is kept apprised of the status of the assigned projects and activities
• Produce bi-weekly status reports on projects
• Manage project plans and maintain these throughout lifecycle of project
• Control the monitoring, tracking and resolving of issues, risks and dependencies on analysis, requirements gathering, training and testing project tasks.
• Ensure all intranet / Sharepoint / One Note / Confluence content is up to date for projects
• All mandatory documents completed
• No audits points raised
• Internal audit sign-offs (where applicable)
• Projects delivered on time and to budget
• All tasks completed to schedule
• Risks and issues raised, tracked and managed
• Adherence to all relevant procedures, keeping appropriate records, timely updates to project lifecycle documentation as per the activities;
• Risks and issues log
• Status reports
• Share point content
• Project plans

Role Context (The environment and operating conditions of the role including the extent of guidance and authority)

• The individual will be expected to work somewhat independently, taking a proactive approach to their work, but will be required to report to more senior project members, senior management and stakeholders and seek support and direction where required. Whilst the role has no direct reports, the role will require considerable leadership and coaching skills when interacting with the Business.

Management of Risk (Operational Risk / FIM requirements)

As per standard HSBC policy, the jobholder will need to continually assess the operational risks and likelihood of operational risk occurring. This will be achieved by reviewing risks associated with the role and inherent in the business, taking account of operating procedures and practices and processes. Effective and timely remedial action should be evidenced where operational risks materialise.

Observation of Internal Controls (Compliance Policy / FIM requirements)

The jobholder will adopt the Group Compliance Policy by escalating any identified compliance risk in liaison with, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.

Role Dimensions (e.g. balance sheet size, lending/expenditure limits, size/volume of transactions, budget)

• None

Qualifications

Essential

• Proven track record of successful project delivery with quantifiable business benefits.
• Mature and independent – able to work with teams with minimal supervision.
• Excellent written and verbal communicator.
• Proactive builder of strong and diverse business relationships.
• Organised and efficient multi-tasker; has a strong work ethic.
• Ability to work under pressure, report to tight deadlines and deal effectively with issues as they arise
• Proficiency in data analysis and systems impact analysis.
• Subject matter expertise / strong knowledge of management information / management accounting / financial accounting processes.
• Experience of core Finance tools (e.g. TM1, Saracen, etc.)
• Proficient in Microsoft Office applications (Word, Excel, Visio, PowerPoint, Teams).
• Strong desire and proven ability to comprehend complexities, opportunities and solutions offered by systems and various digital tools .
• Proficiency and/or strong desire to learn, adopt and train people on new technologies (Cloud, Python, BigQuery, SQL, Qlik / visualisation tools and the like) .

Preferred

• Qualified accountant (all designations).
• Qualified project manager (all designations).
• Qualified business analysis (all designations).
• Qualified process improvement professional (all designations).
• Knowledge and experience of Agile delivery methodology.
• Knowledge of IT processes.

Excellent presentation skills for a wide range of audience.