Distributor Connectivity & Onboarding Manager (53399)

Description

Distributor Connectivity & Onboarding Manager

*Owning the technical path that gets distributors sending complete, clean sales-trace data*

Reports to: Vice President of Data & IntegrationLocation: Nashville, TNType: Full-time

About the role

NDC's data products — CORE (manufacturer rebate processing), NuEdge, and the upcoming Market Insights — all run on distributor sales-trace data. Our inside sales team already owns the commercial push to grow tracings. What we're missing is the dedicated *technical* owner who makes getting connected and sending that data effortless — the person a distributor's IT team works with to stand up a feed and keep it flowing clean and complete.

Today that gap is real: EDI onboarding has no dedicated project management, our QuickConnectors don't cover every ERP, and we've historically required a rigid file format that created friction. We are also building FusionPoint, an in-house tool that lets us accept distributor tracings in almost any format — and it needs an owner. This role takes all of that end to end: connectivity onboarding, EDI project management, and flexible data intake.

What success looks like

• Distributors get connected quickly and stay connected, with complete tracings flowing automatically and reliably.
• EDI onboarding runs as a managed project — clear steps, owners, and timelines — instead of stalling for lack of technical ownership.
• File-format friction is largely gone: we accept tracings close to as-is through FusionPoint, and data-loading turnaround improves.
• Measurable growth in the volume and completeness of tracings we receive, directly supporting the company's tracings-growth goals across CORE, NuEdge, and Market Insights.

• What you'll do
• Connectivity onboarding

• Own distributor connectivity onboarding across every method: QuickConnectors (our prebuilt ERP connectors), EDI, FusionPoint intake, and API / flat-file (SFTP).
• Scope each distributor's ERP and IT environment and stand up the right connection with minimal lift on their side — read-only, low-touch, days rather than months to first feed.
• Drive QuickConnector adoption and work with Product and Engineering to expand platform coverage and make the connectors genuinely dead-simple to install.

EDI project management

• Be the dedicated project manager distributors have been missing: plan, sequence, and shepherd each EDI implementation from kickoff to production.
• Manage the technical mapping, testing, and validation of EDI transactions (e.g., 867 product transfer / resale) , coordinating the distributor's IT / EDI team and ours (including VAN or integration-platform setup).
• Maintain the onboarding pipeline with owner, next steps, aging, and a clear escalation path.

Flexible data intake & FusionPoint

• Configure, test, and operate FusionPoint against real distributor file examples, then move it into the production rebate-cycle workflow so we can accept a much wider range of formats.
• Reduce file-format friction so distributors can send data close to as-is, and partner with CORE Ops to relieve data-loading and turnaround bottlenecks.
• Monitor data quality, mapping, and completeness, and run the technical side of rebate-cycle missing-tracings tracking and recovery.

Security & data governance (technical)

• Own the technical trust story — encryption in transit and at rest, scoped read-only access, and audit logging — so a distributor's IT and compliance teams can sign off quickly.
• Partner with Legal, Compliance, and Security on data-handling standards and the aggregation / blinding that protects customer-level data and keeps shared data safe.

Cross-functional

• Work alongside the inside sales team (who own the distributor relationships and growth targets), CORE Ops, and CORE Leaders — you're the technical enabler that turns their pipeline into live, clean feeds.
• Report progress into the monthly cadence: connectivity and FusionPoint / EDI deployment, data-loading capacity, missing-tracings recovery, and Market Insights launch readiness tied to distributor participation.

Qualifications

What we're looking for

• Data-integration background — hands-on experience with EDI (X12; e.g., 867 / 852), ERP systems, SFTP / flat-file exchange, APIs, and data mapping and transformation.
• Technical project management — a track record running technical integration projects with external partners' IT teams, keeping them on schedule and driving them to done.
• Data fluency — SQL and enough scripting / data sense to diagnose completeness, mapping, and quality issues yourself rather than waiting on someone else.
• Tooling comfort — able to configure and operate data-intake tooling; comfortable with modern, AI-assisted data tools a plus.
• Security-minded — conversant in data handling, access controls, encryption, and able to work through them with a customer's IT and compliance teams.
• A clear communicator who can translate between distributor IT teams and internal ops — organized, methodical, and comfortable owning throughput as a number.

Nice to have

• Healthcare or pharmaceutical distribution experience and familiarity with chargeback, tracing, and rebate workflows.
• EDI VAN or integration-platform experience, and ERP-specific connector or interface work.
• Experience standing up or scaling a data-onboarding or connectivity function.