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Cash Application Specialist
Distro · Mérida, Yucatán
About The Role
- Job Title: Cash Application Specialist
- Work Schedule & Location:
- Schedule: Monday to Friday, 8:00 AM – 6:00 PM (CST)
- Work Arrangement: On-site for the first month; eligibility for remote work thereafter based on performance
- Salary: Competitive, based on experience
- Position Summary: The Cash Application Specialist is responsible for accurately posting customer payments, reconciling daily cash activity with bank records, researching discrepancies, and resolving unapplied or unidentified cash transactions. This role plays a critical part in maintaining accurate accounts receivable balances, ensuring timely cash posting, and supporting overall financial accuracy within the Shared Services organization.
- Key Responsibilities:
- Cash Posting & Payment Application:
- Accurately post daily customer payments received via ACH, wire transfers, lockbox, credit card, checks, and other payment methods
- Apply payments to customer accounts and invoices according to remittance details and company policies
- Process high-volume cash receipts while maintaining strong accuracy and productivity standards
- Identify and resolve short payments, overpayments, duplicate payments, deductions, and discrepancies
- Bank Reconciliation & Cash Balancing:
- Reconcile daily cash postings against bank activity and system records
- Assist with monthly bank reconciliations and accounts receivable (AR) subledger balancing
- Research and resolve variances between bank deposits, customer remittances, and ERP postings
- Ensure all cash transactions are properly recorded and documented for audit and compliance purposes
- Unapplied Cash & Research Resolution:
- Investigate and resolve unapplied, unidentified, and misapplied cash transactions in a timely manner
- Collaborate with customers, collections teams, branch personnel, and internal departments to obtain remittance details
- Maintain detailed documentation of research, adjustments, and resolutions
- Monitor aging unapplied cash reports and proactively drive issue resolution
- Collaboration & Support:
- Respond to internal and external inquiries regarding payment applications, account balances, and reconciliation issues
- Partner with Accounts Receivable, Credit & Collections, Treasury, and Finance teams to resolve discrepancies
- Support month-end and year-end close processes
- Identify opportunities for process improvements, automation, and efficiency
- Qualifications:
- Required:
- Minimum of 2 years of experience in cash application, accounts receivable, banking, or accounting operations
- Experience with ERP/accounting systems (SAP, Oracle, NetSuite, Microsoft Dynamics, or similar)
- Strong understanding of accounts receivable processes, cash posting, and bank reconciliation procedures
- Intermediate Microsoft Excel skills (formulas, pivot tables, data analysis)
- Strong analytical, organizational, and problem-solving skills
- High attention to detail with strong accuracy
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Effective written and verbal communication skills
- Preferred:
- Experience with lockbox banking systems and electronic payment platforms
- Knowledge of general ledger accounting and reconciliation practices
- Ability to independently resolve complex payment discrepancies and unapplied cash issues
- Experience in Shared Services or multi-entity environments
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