Compliance Officer

This role supports the Financial Controller in ensuring Starbucks Australia meets its regulatory, industrial relations, financial, and governance obligations.

It also provides second-line oversight across compliance and data integrity, with a strong focus on payroll compliance, stocktake accuracy, financial controls, and ESG reporting requirements.

Key Responsibilities

Industrial Relations & Workforce Compliance 

• Ensure compliance with Fair Work Act, and Fast-Food Industry Award
• Review Payroll classifications, penalty rates and record keeping practices
• Support Fair Work Ombudsmen reviews, audits, and remediation activities

Compliance, Regulatory Oversight

• Maintain compliance with Australian financial, legal and statutory obligations
• Monitor and assess regulatory changes impacting the business
• Support internal and external audits, as well as regulatory reviews

Cash Handling, Stock Integrity & Financial Data Governance

• Investigate cash variances and escalate risks or control breaches.
• Monitor store cash handling compliance and identify irregularities.
• Enforce cash controls to minimise risk and support audits.
• Perform periodic cash audits and analyse exception trends.
• Partner with operations and finance to improve cash accountability.

Stock Accuracy & BOM Audit

• Audit BOMs to identify inaccuracies in ingredient mapping and usage.
• Investigate gaps between POS sales and inventory consumption.
• Validate stock data across systems for accuracy and consistency.
• Perform stock variance and reconciliation analysis.
• Identify and escalate data issues, control gaps, and stock losses.
• Support root cause analysis and corrective actions.

ESG & Sustainability Reporting

•  Support compliance with evolving ESG reporting requirements
•  Establish governance processes for ESG data collection and assurance readiness

About You:     

• Understanding of Fair Work Act and Modern Awards (Fast Food Award highly regarded)
• Strong skills in Excel / data analysis tools
• Experience working with payroll systems, ERP systems, or data platforms such as D365
• Ability to collaborate with systems, finance, and operations teams
• Familiarity with Australian statutory and financial compliance requirements
• Experience with inventory management, stocktakes, or retail operations
• Demonstrated ability to analyse data, identify trends and provide recommendations
• Experience working with cross-functional teams (HR, Finance, Operations)
• Ability to translate complex compliance issues into practical actions for leaders
• Strong written and verbal communication skills

Life at Starbucks Australia

Starbucks Australia is proudly Australian owned and operated. We are a small company with large growth plans. We’ve based in Collingwood, with expansive end-of-trip facilities (all shower amenities soaps & towels included), concierge services with dry-cleaning and parcel collection provided, and current building works for our very own Starbucks café on-site. We work on a hybrid model with 3 days in office, 2 from home.