DISPATCH

Description

Now Hiring: Wheelchair Dispatcher – $18.88/hour

Location: Dulles Int'l Airport (IAD)

Schedule: Full-Time: 5:30 AM – 2:00 PM, weekends & open availability required

Company: Huntleigh USA

Are you a detail-oriented, customer-focused professional who thrives in a fast-paced environment? Huntleigh USA is seeking a reliable Wheelchair Dispatcher to join our team and help keep our 24/7 airport operations running smoothly.

What You’ll Do

As a Wheelchair Dispatcher, you’ll play a key role in the coordination and communication of our wheelchair services team. Responsibilities include, but are not limited to:

• Assign and dispatch Wheelchair Attendants throughout the terminal using a VHF two-way radio
• Prepare daily assignment tables and paperwork
• Monitor and ensure timely pick-up and drop-off of passengers according to schedules
• Maintain regular communication with airline personnel and passengers
• Distribute and collect radios, paperwork, and other tools at the beginning and end of shifts
• Track daily operations, file reports, and maintain accurate records
• Alert attendants to potential issues such as weather, traffic, or construction delays
• Answer incoming calls and route them appropriately
• Support management with additional tasks as needed

Who You Are

• A strong communicator with a professional and calm demeanor
• Highly organized and capable of managing multiple tasks at once
• Someone who works well independently and as part of a team
• Passionate about providing excellent customer service in a high-volume setting

Qualifications

• High school diploma or GED required
• Must be at least 18 years old
• Clear and verifiable employment history
• Valid U.S. work authorization
• Clean driving record
• Ability to pass a drug and alcohol test
• Minimum typing speed of 25 WPM
• Proficiency in Microsoft Excel, Word, Outlook, and Google Maps
• Previous dispatch experience is a plus
• Strong phone etiquette and radio communication skills
• Familiarity with the local metro area is helpful

Work Environment & Requirements

• Office setting within an airport environment
• Must be able to sit for long periods and stay alert throughout your shift
• Flexible schedule required—including nights, weekends, and holidays
• Must remain calm and make decisions quickly under pressure

• Ready to Apply?
• Be part of a team that helps travelers move with care and dignity. If you’re organized, reliable, and ready to make a difference, we want to hear from you.