Operations Lead

This is a unique opportunity to join our team to provide operational support and world-class customer service to our clients. In this role, you will be on a team acting as the primary point of contact for all inquiries. You will communicate directly with customers, as well as internal business partners and external service partners to effectively resolve issues, questions, and service requests. As a Client Partners Lead, you will have an extensive impact on the client's organization and their ability to do business in an effective and timely manner. The Client Partners Lead will accomplish this impact through proper tracking, raising issues when necessary, timely resolution of client issues & maintaining client satisfaction.