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L2 Apps Support

Encora · Kuala Lumpur, Malaysia

Senior LevelQuick applyFull-time1 day ago

About The Role

  • Diploma or Bachelor's Degree in Computer Science, Information Technology or related discipline.
  • At least 2-6 years of IT Support Operations in large commercial, service-based or Vendor organization or financial institution.
  • Technical/ Functional Skills
  • Incident, Problem and Change Management Practices
  • Root Cause Analysis Practices
  • ITIL Framework
  • Software Development Life Cycle (SDLC) Framework and Practices
  • IT Monitoring Tools and Automation Processes
  • Diverse IT Operating Environment i.e. Mainframe, Windows, Unix and Linux
  • Windows Scripting and Administration

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