E-commerce Operations Virtual Assistant

We are a growing e-commerce business selling products across Amazon and Walmart. We work with both domestic and overseas vendors and are looking for a highly reliable and detail-oriented Virtual Assistant to support day-to-day operations. This role is focused on execution and consistency — systems and templates are already in place. The ideal candidate will ensure all processes are followed accurately and operations run smoothly across multiple sales channels.

Key Responsibilities

Amazon FBA Operations

• Monitor and forecast inventory levels using existing templates
• Plan and execute inventory replenishment
• Place purchase orders with vendors
• Coordinate shipments with freight carriers
• Track inventory movement and ensure lead times are met

Walmart Direct Orders (Daily Execution)

• Process customer orders twice daily (morning & afternoon)
• Download order reports and upload into shipping software (ShipStation)
• Generate and organize shipping labels by SKU
• Send sorted labels to warehouse for fulfillment
• Upload tracking numbers back into Walmart

Walmart Bulk Orders (B2B Fulfillment)

• Review and confirm purchase orders from Walmart
• Coordinate inventory availability with warehouse/vendor
• Schedule and manage carrier pickups

Generate required documentation

Bill of Lading (BOL)

Advanced Shipment Notice (ASN)

Invoice

Inventory Planning & Supply Chain Support

• Maintain inventory levels across all channels
• Track overseas shipments with 60–90 day lead times
• Provide weekly production quotas to vendors
• Assist with pricing and sourcing (manufacturers + freight)

Accounting & Documentation

• Accurately enter all transactions into QuickBooks
• Sales orders

Invoices

Payments

Maintain clean and organized financial records

Additional Tasks

• Daily checks on product listings and ad placements
• Enter inventory received from vendors
• Open and manage cases with Amazon/Walmart when issues arise

Requirements

MUST HAVE

• Strong attention to detail (non-negotiable)
• Ability to follow SOPs and processes accurately
• Experience with Excel / spreadsheets
• Basic experience with QuickBooks (invoicing, order entry)
• Strong organizational and time management skills

NICE TO HAVE

Experience with Amazon FBA or Walmart Seller Center

• Familiarity with ShipStation or similar shipping tools
• Exposure to inventory planning or supply chain operations

Ideal Candidate

• Process-driven and highly reliable
• Comfortable with repetitive, structured tasks
• Proactive in identifying and preventing errors
• Able to manage multiple workflows across different systems
• Looking for a long-term role with growth potential