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AW
Property Manager
Assist World · South Africa
About The Role
Position Overview
- We are seeking a detail-oriented and experienced Virtual Assistant Property Manager to support
- the management of a growing residential rental portfolio of approximately 18 properties. The
- ideal candidate will have prior experience with property management software, tenant
- communications, lease administration, and maintenance coordination.
- This role is designed to start as a part-time position (20 hours per week) with the potential to
- transition into a full-time role as responsibilities expand.
Key Responsibilities
Property Management Administration
- ● Manage and maintain property records within Buildium or similar property management
- platforms.
- ● Monitor rent payments and issue late payment notices to tenants.
- ● Track lease expiration dates and renewal schedules.
- ● Draft, update, and modify lease agreements as required.
- ● Ensure tenant files and property documentation remain organized and up to date.
Tenant Communication
- ● Respond to tenant inquiries through the property management portal.
- ● Send tenant notices, announcements, and renewal communications.
- ● Maintain professional and timely communication with residents.
Maintenance Coordination
- ● Coordinate maintenance requests between tenants, vendors, and ownership.
- ● Track work orders and ensure repairs are completed.
- ● Assist with scheduling and follow-up on maintenance activities.
Document & System Management
- ● Organize and maintain property files within OneDrive.
- ● Ensure property management software is accurately synchronized with financial and
- operational records.
- ● Improve and maintain administrative workflows and documentation processes.
Qualifications
- ● Previous experience in property management or real estate administration.
- ● Strong working knowledge of Buildium, AppFolio, or similar property management
- software.
- ● Understanding of leases, renewals, tenant communications, and property management
- terminology.
- ● Excellent organizational and administrative skills.
- ● Strong written and verbal communication abilities.
- ● Ability to work independently with minimal supervision.
Preferred Qualifications
- ● Experience managing multiple residential properties.
- ● Familiarity with maintenance coordination and vendor management.
- ● Experience supporting real estate investors or property owners.
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