Medicare Advantage Members (Devoted Health) – Insight Study

Mercor is conducting a paid research study in collaboration with a leading AI research lab focused on improving healthcare and member experiences. We are seeking current or former Devoted Health Medicare Advantage members/Age 64+ to participate in a short online survey about their experience with their health plan. Participants will share perspectives on plan enrollment, benefits, member support, and day-to-day healthcare experiences. Insights gathered will help inform the development of AI tools designed to improve how health plans serve their members.

Responsibilities

Participants will be asked to

• Complete a structured ~20-minute online survey
• Provide a mix of multiple-choice answers and short voice-recorded responses (approximately 10 voice responses)
• Share perspectives on their experience as a Medicare Advantage plan member
• Submit all responses within the given timeline

Requirements

• Based in the United States
• Age 64+ / Medicare-eligible
• Currently or previously enrolled in a Devoted Health Medicare Advantage plan
• Comfortable providing voice-recorded responses
• Access to a microphone and a quiet environment
• Able to independently complete a ~20-minute online survey

Engagement Details

• Format: Online survey (voice-recorded responses + multiple-choice questions)
• Duration: Approximately 20 minutes
• Compensation: One-time payment upon successful verification of the submission
• Location: Remote (United States)

Why Participate

• Contribute to research shaping the next generation of healthcare AI tools
• Share your real-world experience as a Medicare Advantage plan member