Manager - IT Head

Role Summary

We are looking for a hands-on IT leader to own Winfo's digital foundation end-to-end — corporate IT, network and endpoint security, and the operations of our SaaS products hosted in the cloud. The role is both a

builder

(maturing our ISMS, hardening cloud workloads, scaling IT for a growing consulting + product workforce) and an

operator

(keeping employees productive, customers' SaaS environments reliable, and audits clean).

Key Responsibilities

1. Corporate IT & End-User Computing

• Own laptop lifecycle, MDM, identity (Entra/AD, SSO, MFA), email, collaboration (M365), and helpdesk for all Winfo employees across India and overseas locations.
• Manage office network, Wi-Fi, VPN, firewalls, and physical IT infrastructure at Hyderabad and other sites.
• Drive employee onboarding/offboarding from an IT and access-control standpoint.

1. Cloud & SaaS Operations

• Operate the cloud infrastructure (Azure/AWS/OCI as applicable) hosting Winfo's SaaS products — uptime, monitoring, backups, DR, patching, cost governance.
• Partner with product engineering on environment hygiene, secrets management, network segmentation, and production access controls.
• Build incident response, on-call, and change-management practices for customer-facing workloads.

1. Information Security & Compliance

Own the ISMS — drive and maintain

ISO 27001

and

SOC 2 Type II

• certifications, including policies, controls, internal audits, evidence collection, and external auditor engagement.
• Run vulnerability management, endpoint protection (EDR), email security, DLP, and access reviews.
• Lead customer security reviews and questionnaires; act as the security point-of-contact for enterprise customers and partners.
• Partner with delivery and product teams on secure SDLC, data classification, and customer data handling — especially for Oracle Cloud / EBS implementation engagements.

1. Governance, Risk & Vendor Management

• Maintain the risk register, BCP/DR plans, and run periodic tabletop exercises.
• Manage IT/security vendors, licenses, and renewals; optimize spend.
• Report security and IT KPIs to leadership.