[Software Services] : Business Analyst

Role Summary

Senior BA to support pre-sales by understanding client needs, defining solutions, and driving proposal creation to win deals.

Key Responsibilities

• Engage with clients to understand business requirements and pain points
• Collaborate with sales team on RFPs, proposals, and solutioning
• Create high-level BRDs, scope documents, and estimations
• Work with tech teams to define feasible and scalable solutions
• Participate in client calls, demos, and requirement discussions
• Translate business needs into clear functional requirements
• Support deal closure with strong documentation and presentations

Required Skills

• 6+ years as Business Analyst in IT services (pre-sales exposure preferred)
• Strong communication, presentation, and client-facing skills
• Experience in proposal writing, estimation, and solutioning
• Good understanding of web/mobile, SaaS, and emerging tech (AI is a plus)
• Familiarity with Agile and tools like JIRA, Confluence