Attendant Coordinator

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description

Attendant Coordinator-Personal Care Services

El Paso, Texas

Full-Time | 8AM - 5PM | On-Site

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Attendant Coordinator.

Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer in delivering unparalleled care, we need an Attendant Coordinator with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

Work in a collaborative environment.

Be rewarded with a unique opportunity to make a difference.

Competitive compensation package

Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost

Opportunities for advancement

Comprehensive insurance plans for medical, dental, and vision benefits

401(K) with employer match

Paid time off, paid holidays, family, and pet bereavement

Pet insurance

As Attendant Coordinator, you’ll contribute to our success in the following ways

Schedule and coordinate homemaking, personal care, and home health aide services

Manage planned and unplanned absences and arrange immediate coverage when needed

Build and maintain permanent caregiver schedules

Monitor and manage clients, holds, and delayed start-of-care documentation

Submit required client communication forms and regulatory documentation

Maintain accurate client and caregiver records, including plans of care and change-of-status updates

Track ISP compliance, data entry, and documentation accuracy

Update caregiver availability and assign floating or fill-in caregivers as needed

Monitor daily service delivery to ensure coverage and authorization alignment

Review utilization, billing, and payroll-related reports to identify and correct discrepancies

Communicate professionally with caregivers, clients, case managers, and internal teams

Support caregiver compliance, training requirements, in-services, and certifications

Escalate performance or compliance concerns to supervisory leadership

Support branch growth initiatives and participate in training as directed

Ensure compliance with HIPAA, company policies, and all regulatory requirements

Perform additional duties and projects as assigned

What is Required?

High School Diploma or GED (required)

Two (2) years of experience in a fast-paced office environment preferred

Experience working with elderly or disabled populations strongly preferred

Associate’s or Bachelor’s degree preferred

Strong verbal and written communication skills

Excellent organizational and multitasking abilities

Proficiency with computers and scheduling systems

Ability to work effectively in a fast-paced, high-volume environment

Knowledge of Medicaid, home care benefits, and healthcare operations preferred

Team-oriented, intuitive, and professional

Ability to motivate and support caregivers positively

Reliable transportation or access to public transportation

Ability to meet all agency health screening and testing requirements

Physically demanding, high-stress environment

Ability to sit, stand, bend, lift, and move intermittently

Ability to lift up to 50–100 lbs as required

Ability to work with ill, disabled, or terminally ill clients

Potential for irregular hours or call coverage as needed

You will report to the Office Manager.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#ElaraGA

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email hidden — sign in].

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits.

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.