About The Role

Deployment Manager – Robotics Systems

About Unbox Robotics

At Unbox Robotics, we are redefining warehouse automation with AI-powered robotic parcel sorting systems that are compact, scalable, and rapidly deployable. Since 2019, we’ve been enabling logistics operations to become faster, smarter, and more efficient.

Role Overview

As a Deployment Manager, you will own the
end-to-end deployment lifecycle
of our robotic systems across customer sites.
From planning → execution → stabilization, you will ensure that every deployment goes live
on time, on spec, and production-ready
.
This role blends
field operations, technical expertise, and team leadership
.

Key Responsibilities

End-to-End Deployment Ownership

Own complete lifecycle of deployments across multiple customer sites
Plan and execute
installation, integration, and commissioning
of robotic systems
Ensure readiness for go-live including hardware, software, and operational workflows

Deployment Planning & Project Management

Create detailed
deployment plans, timelines, and resource allocation
Manage multiple parallel deployments with clear prioritization
Identify risks early and drive mitigation strategies

Onsite Execution Leadership

Lead and manage
onsite deployment teams (engineers, technicians, vendors)
Oversee installation, electrical/mechanical setup, and system configuration
Ensure adherence to quality, safety, and operational standards

Customer & Stakeholder Management

Act as the
primary point of contact
during deployment
Coordinate with customer teams for site readiness, integration, and handover
Manage expectations, escalations, and communication throughout deployment

Technical Oversight

Supervise hardware assembly, electrical wiring, and system integration
Ensure smooth software setup including networking, system configuration, and testing
Troubleshoot complex issues across
hardware + software + networking layers

Post-Deployment Stabilization

Drive system validation and performance checks post go-live
Ensure smooth transition to operations/support teams
Capture learnings and improve future deployment playbooks

Process & Playbook Development

Build standardized
deployment SOPs, checklists, and best practices
Continuously improve deployment speed, quality, and scalability
Create reusable frameworks for rapid rollout across sites

Requirements

5–10 years of experience in deployment, field engineering, or implementation roles
2+ years of experience in
leading onsite teams or projects
Strong understanding of
mechanical assemblies, electrical systems, and electronics

Experience in

system installation, commissioning, and troubleshooting
Strong project management and stakeholder handling skills
Excellent communication and problem-solving ability
Willingness to travel extensively for deployments

Preferred Experience

Experience in

robotics, automation, logistics, or warehouse systems

Knowledge of

Networking, Linux, or ROS (Robot Operating System)

Experience working in
startup or high-growth environments

What We Value

Ownership mindset: you treat every deployment like your own product launch
Ability to operate in
high-pressure, time-critical environments
Strong bias for action and problem-solving on the ground
Continuous learning and adaptability

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