Staff Solutions Consultant

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀

ClickUp is seeking a Staff Solutions Consultant to own presales engagements for commercial and enterprise customers. This role focuses on designing scalable, outcome-driven solutions that embed AI and AI Agents directly into how work is structured, executed, and governed inside ClickUp.

You will partner closely with Account Executives, Solutions Engineers, and delivery teams to translate operational challenges into practical, adoptable workflows that are ready for implementation.

Please note, we are only considering candidates who currently reside in US Pacific or US Mountain time zones at this time.

THE ROLE

• Lead structured discovery sessions and workshops with business, technical, and executive stakeholders to understand workflows, systems, constraints, success metrics, and AI readiness
• Document current state processes, decision points, and handoffs, identifying where ClickUp and AI Agents can support customer requirements and improve execution
• Map system touchpoints, integrations, and data dependencies required to support reliable AI-powered workflows and agent context
• Design ClickUp solution architectures that combine workflows, automations, integrations, and AI Agents to support customer business objectives
• Configure and validate workflows, automations, data synchronization, and agent behaviors to ensure solutions are scalable, governable, and aligned to real operating models
• Build prototypes and demo environments that showcase AI-assisted workflows in realistic customer scenarios
• Quantify value and develop business cases highlighting efficiency gains, cycle time reduction, cost avoidance, and tool consolidation enabled by AI-powered workflows
• Author and own Statements of Work, including scope, phases, deliverables, success criteria, assumptions, risks, dependencies, and commercial structure
• Partner with Account Executives and delivery teams on resource planning and sequencing to ensure AI Agent implementations are realistic, achievable, and clearly understood

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Finance, Business Analytics, or a related technical discipline, or equivalent practical experience
• 6–8+ years of experience in solution consulting, presales, enterprise implementation, or workflow and process consulting roles
• Demonstrated ability to design and defend AI-enabled workflows that combine structured data, automations, integrations, and AI Agents in real customer environments
• Strong experience with prompt engineering, including agent role definition, constraint setting, structured outputs, and failure handling within production workflows
• Hands-on experience designing or deploying AI-assisted systems, including agent context definition, data grounding, and workflow orchestration
• Understanding of common AI failure modes, including hallucination, context drift, and reliability constraints, and how structured data and governance mitigate them
• Proven experience owning, authoring, and negotiating Statements of Work and commercial scopes for custom professional services engagements
• Ability to operate comfortably in ambiguity and translate emerging AI capabilities into practical, adoptable solutions

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race