Software Engineer (AI Infra)

AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES.

We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time.

We’re backed by a16z, BCV, General Catalyst, Y Combinator.

Currently more than 1300 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io http://Incident.io run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List https://www.enterprisetech30.com/.

Our product has a very large problem space so there’s a ton of stuff to build and take ownership of - we’d be excited to get your help as we're hiring several extremely talented software engineers across the stack.

IN THIS ROLE, YOU WILL...

• Build the platforms that power Pylon's AI features - prompt executions, search infra, and more!
• Improve LLM observability - AI evals (online and offline), scorers, and set up Pylon's AI for the next wave of scaling
• Improve the quality and performance of AI features

YOU MIGHT BE A FIT IF THE BELOW DESCRIBES YOU...

• You dislike meetings and would much rather focus your time on building, being productive, and shipping code
• You have strong engineering fundamentals, code efficiently, and you know what you're great at and what you're less great at
• You thrive when you have autonomy, own as many of the details as possible, and project manage your own work
• You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we'll all love
• We work with React, Golang, GraphQL, and AWS
• You'll join a strong technical team of senior engineers from places like Samsara, Affinity, and Airbnb.

OUR PERKS

• 🏥 Fully covered medical, dental, and vision insurance for employees
• 🏦 401(k) retirement plan
• 🚆 Commuter benefits
• 🌱 Parental leave
• 🏝️ 14 company holidays + unlimited PTO
• 🗺️ Annual offsite
• 🍽 Lunch, dinner, and snacks at the office
• 🏋️ Fitness stipend

MORE ABOUT PYLON

• Funding: Series B led by a16z and BCV ($51M total raised)
• Founders: Advith Chelikani https://www.linkedin.com/in/advith/, Robert Eng https://www.linkedin.com/in/robert-eng/, and Marty Kausas https://www.linkedin.com/in/martykausas
• Team: Currently 100 and growing!