Affiliate Relationship Manager - MENA

About the Role

We are looking for an experienced Affiliate Relationship Manager (ARM) to manage and grow long-term relationships with key affiliates and channel partners across global markets.

This role is not focused on cold acquisition or aggressive business development. Instead, the ARM acts as a strategic partner manager responsible for affiliate retention, revenue growth, relationship stability, and risk awareness.

The ideal candidate understands the crypto/FX affiliate ecosystem deeply, is highly relationship-oriented, commercially sensitive, and capable of balancing growth with compliance and platform interests.

Responsibilities

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• Manage and maintain relationships with existing affiliates, KOLs, trading communities, and strategic partners
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• Drive affiliate performance growth across user acquisition, trading volume, retention, and revenue contribution
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• Monitor affiliate performance metrics and identify abnormal behaviors, risks, or growth opportunities
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• Handle affiliate concerns professionally, including commission disputes, competitor poaching, and operational escalations
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• Collaborate with internal teams including Marketing, Product, Operations, Risk, Compliance, and Legal
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• Design and execute joint campaigns, incentive programs, and partnership initiatives with affiliates
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• Analyze affiliate ROI, trading behaviors, and lifecycle performance to improve overall ecosystem efficiency
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• Identify and prevent potential risks such as wash trading, arbitrage abuse, multi-accounting, or non-compliant traffic sources
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• Maintain strong market awareness of competitor affiliate programs, commission structures, and industry trends
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• Support affiliate onboarding, due diligence, and long-term relationship development

Requirements

Industry Experience

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• Experience in Crypto, FX, CFD, Trading Platforms, or related financial industries
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• Familiar with exchange affiliate ecosystems, commission structures, and rebate mechanisms
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• Experience in Affiliate Marketing, Key Account Management (KAM), or B2B partnership management
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• Strong understanding of affiliate lifecycle management and partner incentive systems

Core Competencies

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• Strong relationship management and stakeholder communication skills
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• Ability to handle sensitive partner situations with maturity and professionalism
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• Good analytical skills with the ability to interpret trading volume, retention, ROI, and behavioral trends
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• Commercial negotiation capability for exclusive partnerships, tiered commissions, and co-marketing campaigns
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• Strong risk awareness regarding affiliate abuse, compliance concerns, and suspicious trading activities
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• Cross-cultural communication skills; experience managing LATAM, MENA, SEA, or global markets is preferred

Personality & Mindset

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• Patient, stable, and long-term relationship oriented
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• Strong service mindset and partnership mentality
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• High emotional intelligence and strong interpersonal sensitivity
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• Able to detect early signals of affiliate churn, competitor engagement, or business decline
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• Self-driven, detail-oriented, and capable of working in a fast-paced environment

Nice to Have

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• Trading or quantitative trading background
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• Experience in compliance, risk control, or partner due diligence
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• Experience managing online communities or affiliate ecosystems
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• Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.