About The Role

Join our PEZA-certified contact center team providing world-class customer service for US clients. We are looking for experienced BPO specialists who can handle inbound and email queues, adhere to KPI targets, and collaborate with a 24/7 support group.

Requirements

2+ years in a PH-based BPO or call center environment
Excellent spoken and written English
Comfortable working onsite in a PEZA park (night shift)
Experience with CRM tools (Zendesk, Freshdesk) is a plus

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Call Center Customer Support Specialist (PEZA Account)

About The Role

Requirements