Operations Specialist (Fresh Graduates)

About the Role Manage payroll implementation/onboarding of W2R and branch clients How you'll contribute 1. Ensure seamless end-to-end onboarding implementation o Provide Activity Timeline for Onboarding of new Payroll Client o Monitor Onboarding Checklist Completion o Assist with completion of accurate CRTs o Manage distribution schedule and other logistics o Coordinate with internal partners the ATM cards production process completion from bulk account opening, holding of ATM cards from dispatch and to be distributed via onsite releasing Coordinate with client onsite schedule and other logistics requirements. 2. Provide manpower support for onsite distribution of onboarded clients. 3. Handle BAU onboarding for succeeding new employees of existing clients o Monitor bulk account opening o Ensure completeness of ATM cards to be released via onsite distribution. o Coordinate with client of onsite schedule and other logistics requirements. o Assign manpower support for onsite distribution 4. Prepare onboarding status, onsite distribution, payroll credit reports and other operations-related reports specific to assigned clients 5. Monitor and notify partners of payroll credit timestamps as scheduled 6. Respond to client’s inquiries, requests, and complaints, redirect clients to proper channels as appropriate. 7. Fulfill unique aftersales arrangement (special handling) for client 8. Recommend process and/or system improvement opportunities to the Payroll Implementation Leads and Product Manager 9. Fulfill all other ad-hoc work assignments as the need arises What we're looking for Fresh graduate / less than 1 year of experience Bachelor's / College Degree ( Finance/Accountancy/Banking) Job Specialization: Banking and Financial Industry Accounting/Audit/Tax Services, Banking Competencies: With strong execution or operations background Strong analytical and project management skills Strong leadership skills Must be computer literate, hard-working, and can work well with a group, or across cross-functional teams About Security Bank Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” Start your BetterBanking career with us today!