Sales Assistant

POSITION : SALES ASSISTANT REPORTS TO : SALES OFFICER / SALES TEAM HEAD DIRECTLY SUPERVISES : N/A UNIT / DEPARTMENT : HOME LOANS SALES CHANNEL / BRANCH SALES CHANNEL DIVISION / GROUP : SECURED LENDING DIVISION / RETAIL BANKING SEGMENT JOB SUMMARY The Sales Assistant assists the Sales Officers based in provincial areas. The role entails supporting the SO and branch partners from the initial processing until booking of the home loan account. Proper coordination, swift processing and timely submission of deliverables are expected from this role. PRINCIPAL DUTIES AND RESPONSIBILITIES Operational Facilitates the booking of accounts included in the pipeline Requests for DST Affixing for REM reg. Business Acumen Assists branches and clients on some queries about HL Conducts Interview and pre-screening of prospect loan applicants. (Discussion of requirements, Acceptable Collaterals, Acceptable Income and the like) Deal Management / Negotiation Justifies the remarks coming from LDRU come review time, before we proceed with REM reg and booking of the account. Effective Communication Skills Relays loan approval’s term and conditions to client and referring branch via email and call-outs Follows up directly to client or referring branch of the compliances prior booking Requests deferrals/Waiver of Loan Documents. Needs Analysis and Solution Matching Reviews loan documents before and after clients signing and prior endorsing the account for review Closely monitors the documentary deficiency of the accounts Requests legal reviews for loan documents submitted by our HL Clients with unusual discrepancies Negotiation or Mediation Skills Facilitates loan documents signing with the client Planning and Organizing Updates and sending reports (area report, spoc template, weekly booking report) Coordinates with SPOC the accounts for loan documentation once the client agreed with the loan approval’s terms and conditions. Requests Title Verification Report for Newly transferred titles (offered collaterals) –as required by LDRU before we can proceed with REM registration. Ensures completeness of requirements for routing of Original LOG’s for signature of our Authorized Signatories Reviews the completeness and correctness of all requirements submitted by the client including collateral documents like Title, Tax Declaration and Tax Clearance Scans and uploads the collateral and pre-booking documents to Process Maker. Properly coordinates with the referring branches the exact date of the Facilitation of REM registration by our S.P. (Includes Loan take out with other banks. - The Rep. to Rep. Set up). Files loan documents in the credit folder Endorses to SMU to facilitate REM Registration. It is accepted and understood that the employee may perform other related tasks which may be assigned from time to time. JOB QUALIFICATIONS Years of Related Experience : Fresh graduate / less than 1 year of experience Educational Attainment/Required Course (if applicable) : Bachelor's / College Degree in Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking, Marketing Required Certification / Professional License (if applicable) : N/A Field of Specialization: Banking and Financial, Sales-Retail Industry : Accounting/Audit/Tax Services, Banking, Real Estate Development Knowledge and Skill Requirements