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Fulfillment and Operation Assistant
Overview Corporation · Shanghai, China
About The Role
- About Overview.ai http://Overview.ai
- Overview.ai http://Overview.ai is bringing the cutting edge of AI computer vision to manufacturing—
- solving inspection problems that were previously not solvable with traditional
- machine vision. We’re a full-stack company: we deploy GPU-powered cameras on
- production lines, run inference on the edge, and operate a platform that supports
- large fleets of devices deployed across the world.
- We’re growing extremely fast. Our customers love the product because it works—
- high accuracy, fast deployment, and an operator-friendly experience that makes real
- factory rollouts possible (not just pilots).
- Why Join Us?
- This is your chance to be part of a high-growth AI company transforming the future of
- manufacturing. As Fulfillment & Inventory Officer, you’ll be at the heart of ensuring
- our customers receive world-class service and our operations run seamlessly.
KEY RESPONSIBILITIES
ORDER FULFILLMENT
- Own the end-to-end order process: from receipt to delivery.
- Ensure timely picking, packing, and dispatch.
- Track shipments and keep systems updated with real-time status.
INVENTORY MANAGEMENT
- Monitor stock levels and trigger restocking proactively.
- Maintain accurate records of movements, returns, and damaged goods.
- Lead periodic audits to guarantee accuracy and reliability.
CUSTOMER & PARTNER LIAISON
- Be the go-to contact for customers on fulfillment and delivery.
- Collaborate with suppliers, logistics partners, and internal teams to resolve issues quickly.
DATA & PROCESS IMPROVEMENT
- Analyze fulfillment and inventory data to spot inefficiencies.
- Drive improvements that enhance speed, accuracy, and customer satisfaction.
- Ensure compliance with company policies, safety standards, and best practices.
REQUIREMENTS
- Bachelor’s degree in logistics, supply chain, business, or related field
- 3+ years of experience in order fulfillment, logistics, or inventory management.
- Proven experience in e-commerce operations
- Fluent English
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in inventory and order management software, i.e. ZOHO
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Familiarity with shipping and receiving procedures.
- Flexibility to adapt to changing priorities and deadlines.
WHAT WE OFFER
- A front-row seat in a rapidly growing AI company.
- The chance to shape processes and make a direct impact.
- A dynamic, innovative environment where your ideas matter.
- Opportunities to grow alongside a world-class team.
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