Practice Transformation Specialist, Michigan

Join Aledade as a Practice Transformation Specialist (PTS) and personally make an impact on patient care. Practice Transformation Specialists are HQ’s most direct interface with providers and can glean valuable insight into our partner practice’s needs and satisfaction. A successful PTS is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs. At Aledade, a PTS can impact the health of their community by transforming one practice at a time.

Please note: candidates must be based in Michigan to be considered.

Primary Duties

Direct Practice Support

• Implement products and execute health plan initiatives with direction from market leadership.
• Accountable for implementing and supporting wellness visits, transitions of care, affordability, quality performance, and ensuring practices meet goals set forth in mutually developed Practice transformation plans.
• Works with assigned practice partners to implement the Patient Centered Medical Home programs the health plan(s) they participate in offer.
• Uses tools and education materials to assist and support the needs of accomplishing specific goals in the practice.
• Work to assist in training office staff and physicians & providers (in coordination with Aledade and CIPA’s Value Based Care Programs) on processes and technologies.
• Provide continual assessment of practices and staff’s training needs. Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
• Customer Success: Comfortable addressing practices concerns, with ability to easily pivot based on changes in workflows and priorities between Aledade and the practice with market leadership direction.

Minimum Qualifications

• Must be resident of Michigan
• Graduate of an accredited college or university. 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
• 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes
• Must have some familiarity with the BCBSM Physician Group Incentive Program (PGIP) and Blue Care Network

Preferred KSA's

• Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills
• Familiarity with process mapping and work-flow analysis tools
• Excellent computer skills and willingness to learn additional software applications

Physical Requirements

• Sitting for prolonged periods of time
• Extensive use of computers and keyboard
• Occasional walking and lifting may be required
• Ability to travel to practices within the Michigan markets up to 20% across the year