Senior Manager, Hotel Experience & Engagement

The Hotel Product Experience & Engagement organization is responsible for how we bring products and technology to our hotel colleagues. The organization owns communications, training and other engagement channels to enable our hotel colleagues to understand how to best use the technology that they use every day. Our focus is ensuring our hotels are ready and prepared for changes to the products they use which may include new product launches, product enhancements and product retirements. The Hotel Experience & Engagement Sr Manager role partners with Product, Product Marketing & Adoption and Support to design and influence our engagement approach to 6,500+ hotels.