Senior AI Ops & Incident/Site Reliability Engineer

We are seeking a Senior AIOps and Incident/Site Reliability Engineer to lead incident management, operational resilience, and intelligent automation initiatives across enterprise technology environments. This role will partner with Network Operations Center (NOC), Infrastructure Operations, Cloud Engineering, DevOps, and Application Support teams to proactively detect, respond to, and prevent technology incidents. The ideal candidate combines hands-on incident management expertise with experience implementing observability, automation, and AI-driven operational solutions to improve system reliability, reduce operational overhead, and enhance customer experience. The candidate should possess deep expertise in AIOps, ITSM, ITIL, SRE, Incident Management, Cloud Operations, and Enterprise Infrastructure.