About The Role

Perform desktop, printing and related support.
1st/2nd level support and resolution, including technical issues involving desktop clients and hardware issues.
Provide technical service to end users, troubleshooting issues related to laptops and printers
Manage Windows XP, Windows Vista, Windows 7, MS Office Applications, network connectivity, printer mapping etc.
Manage email messaging configurations and troubleshooting issues for Outlook.
Provide installation, repair and preventive maintenance serivces on client's copiers
On site troubleshooting on hardware and software solutions related to copiers
Servicing of Servers,Windows PC,Macbook and Ipad
Distribution of paper to copiers as required
Ad hoc duties as assigned

Diploma / NITEC Qualification in Computing or similar
Must be comfortable to be stationed in specific client's site for long period of time
Main service provider to chinese client. Knowledge of basic Mandarin dialects is essential
Good knowledge in software applications, preferably with networking proficiency
Positive attitude and great customer service
Independent and good team player
Technical experience in the photocopier industry will be an added advantage

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Technical Engineer