Veterans Affairs File Administrator

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

Administer all financial aid for veteran students from becoming active through to graduation; ensure compliance with all Title IV regulations; and create a positive and stress-free experience for all students.

Positions are on campus, in Winter Park, Florida.

Essential Duties & Responsibilities

• Process Reports with timeliness and accuracy
• Repackage Subsequent Academic Year Financial Aid and VA Benefits
• Process Verifications on new ISIRs
• Package Private, SFCA and Plus loans as needed
• Process Audit Corrections
• Respond to Student Advisor Requests
• Adjust students’ packaging for Credits for Previous Training

Competencies

• Highly developed sense of integrity and commitment to student satisfaction.
• Ability to communicate clearly and professionally, both orally and in writing.
• Strong decision making and analytical abilities.
• Strong attention to detail.
• Demonstrated time management and organizational skills.
• Ability to manage multiple, competing tasks and deliver accurate and courteous service in a fast-paced and time sensitive environment with the ability to adapt to changing and competing priorities.
• Ability to work within the scope of Title IV regulations.
• Proficiency with all Microsoft Office Suite software.
• Demonstrate initiative and adaptability to change.
• Ability to work independently and efficiently.
• Ability to maintain highly sensitive, confidential academic and financial information in accordance with FERPA guidelines.

Education and/or Experience

• Bachelor's degree plus two years of experience in an administrative position or equivalent combination of experience and education.
• Must be in good standing in all Federal Title IV programs and remain current with federal, state, and institutional financial aid regulations.

Computer/Equipment Skills

• Microsoft Office Suite proficiency.

Environmental Factors/Physical Demands

• Physical requirements include remaining seated for potentially more than 8 hours per day, computer operation/data entry and minor lifting.
• Must be flexible and able to work a 40 hour work week. May include some overtime, nights and weekends.
• Full Sail is an Equal Opportunity Employer.