Customer Success Manager

We are seeking a Customer Success Manager to support client onboarding and ensure satisfaction within the digital insurance sector. The role involves overseeing SaaS integration projects, acting as a liaison between clients and internal teams, and contributing to the continuous improvement of tools and processes. The ideal candidate will have proven experience managing SaaS projects, strong technical integration skills, proficiency in documentation, and excellent communication abilities (fluency in French is required, and Spanish is an advantage). Familiarity with tools such as Jira, Confluence and Power BI is also essential.