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Ticket Writer

Caesars Entertainment · Waterloo, IA, Canada

Content Creation / PublishingQuick applyfull-time5 days ago

About The Role

T he Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

HOW YOU WILL CREATE THE EXTRAORDINARY

  • Answer all guests’ questions to the best of your knowledge or seek to find out the answer in a timely manner
  • Communicate and promote our menu of sports betting options to guests.
  • Plans, organizes and completes work timely.
  • Takes initiative, shows ownership and goes above and beyond to assist guests with their needs.
  • Accept feedback and coaching from supervisors.
  • Effective communication skills, b oth written and verbal
  • Ability to do simple math.
  • Must be able to stand for extended periods of time.
  • Must be able to lift, pull or push 25 lbs.
  • Must be able to write for extended periods of time.
  • Must be able to twist, bend or reach when needed.

ADDITIONAL REQUIREMENTS

  • Able to obtain and maintain a Class C gaming license.
  • Adhere to all Risk/Safety policies.
  • Receive and maintain all required certifications.
  • Complete all required company training.
  • Ability to work in a smoking and pet-friendly environment.
  • Must be able to work various hours which include, but are not limited to, nights, weekends, and holidays.

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