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Ticket Writer
Caesars Entertainment · Waterloo, IA, Canada
About The Role
T he Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
HOW YOU WILL CREATE THE EXTRAORDINARY
- Answer all guests’ questions to the best of your knowledge or seek to find out the answer in a timely manner
- Communicate and promote our menu of sports betting options to guests.
- Plans, organizes and completes work timely.
- Takes initiative, shows ownership and goes above and beyond to assist guests with their needs.
- Accept feedback and coaching from supervisors.
- Effective communication skills, b oth written and verbal
- Ability to do simple math.
- Must be able to stand for extended periods of time.
- Must be able to lift, pull or push 25 lbs.
- Must be able to write for extended periods of time.
- Must be able to twist, bend or reach when needed.
ADDITIONAL REQUIREMENTS
- Able to obtain and maintain a Class C gaming license.
- Adhere to all Risk/Safety policies.
- Receive and maintain all required certifications.
- Complete all required company training.
- Ability to work in a smoking and pet-friendly environment.
- Must be able to work various hours which include, but are not limited to, nights, weekends, and holidays.
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