Assistant Manager, Quality Monitoring

ABOUT THE ROLE

The Assistant Manager, Quality Monitoring supports the development and implementation of sales advisory standards, governance frameworks, and quality initiatives across the distribution channels. The role works closely with business, compliance, operations, product, and technology teams to ensure that sales advisory processes remain effective, compliant and aligned with business objectives.

The incumbent will be responsible for maintaining advisory standards and process documentation, conducting training and knowledge-sharing sessions, supporting data analysis and reporting, managing stakeholder enquiries, coordinating product onboarding activities and supporting audit and compliance reviews.