Global Security Telecommunication Dispatch Coordinator

Serves as the critical first point of contact in emergency situations. This role is responsible for receiving, assessing, and prioritizing emergency and non-emergency calls, dispatching appropriate Global Security, law enforcement, fire, or medical resources, and providing essential instructions to callers while maintaining calm under pressure. The Dispatcher ensures effective communication and coordination among Global Security personnel and first responders to protect employee/member safety and preserve life and property for NFCU campus and branch assets.