Customer Team Leader - Ref: EE06226

We are seeking a Customer Team Leader (qualified in social work) to lead our Adult Social Care Initial Intake Team – an important first point of access for our residents. This innovative service sits at the heart of our high-volume Customer Experience Centre and works closely with social workers, occupational therapists, safeguarding teams, health partners, and community organisations to ensure residents receive timely, proportionate, and person-centred support.