Front Desk Agent

We are seeking a friendly, professional, and customer-focused Front Desk Agent to provide exceptional service to our guests throughout their stay. Responsibilities include greeting guests, checking guests in and out, handling reservations, answering phone calls, processing payments, responding to guest requests, and providing information about the hotel and local area. The Front Desk Agent will ensure accurate records are maintained, resolve guest concerns in a courteous and timely manner, and work closely with other hotel departments to deliver an outstanding guest experience.