Branch Manager (Mbarara Branch)

To lead the branch as a profitable, customer-centric and well-controlled business outlet, delivering sales growth, service excellence, operational discipline and strong team performance. The Branch Manager is accountable for branch revenue, deposits, lending, customer acquisition, service quality, compliance and day-to-day operational effectiveness.

The branch remains a critical physical touchpoint for customer acquisition, advisory engagement, service resolution and community presence. The Branch Manager must balance commercial ambition with tight operational controls, while accelerating digital migration and ensuring that routine transactions move to lower-cost channels. The role requires strong local market knowledge, people leadership and the ability to turn the branch into a sales, service and trust engine.