Helpdesk Agent with Spanish & English

What’s In It for You

This is a good job for you if you want to develop a career in the Market Research field and work with diverse people.

What Can You Expect to Be Doing as a Helpdesk Agent with Spanish & English

• Call customers to support them in registering their accounts on online platforms and using certain devices;
• Maintain contact with customers during the market research studies in which they participate;
• Use a concise and polite way of addressing, respecting the point of view of each interlocutor;
• Introduce, validate, and process data in accordance with the established norms;
• Perform data control in order to identify and correct errors.

The Helpdesk Agent with Spanish & English job might be a good fit for you if you have

• Advanced Spanish & English level;
• Advanced Microsoft Office Suite;
• Ability to understand the client's needs and actively listen;
• Analysis and synthesis skills;
• Night shift availability required.

What is in it for me?

• Flexible & Hybrid working
• Flexible Benefits platform (e.g.: 7Card, Kindergarten support and many more)
• Additional Vacation days (starting 25 days)
• Referral & Seniority bonus
• Gifts and events on festive days of the year
• Bookster
• Employee Assistance Program
• Rewarding program
• Opportunities for professional growth
• Online Learning Platform
• Productive & collaborative atmosphere
• Social and environmental responsibility