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Technical Support Engineer

Black Box · Remote, Maharashtra, India

Technical Support / HelpdeskEntry LevelRemoteQuick applyfull-time4 days ago

About The Role

  • Role: -Technical Support Engineer (L2)
  • Skill :-L2

Required Experience

  • Entry level experience in call Centre routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Centre technologies.
  • Entry level experience in relevant technology.

Preferred Certifications : Associate level certification in different Data Centre technologies such as Cisco, Juniper like JNCIA-JUNOS,JNCIS,JNCIP-SP,JNCIP-ENT,CCNA, CCNP other certifications are added plus.

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