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Senior Manager, Enterprise Systems

Icertis · Pune, Maharashtra, India

Senior LevelQuick applyfull-timeabout 6 hours ago

About The Role

We are looking for an AI-forward, strategic Senior Manager to lead our Finance Applications portfolio within Enterprise Systems. This is a high-impact role for a leader who thrives in ambiguity, brings order to complex cross-functional programs, and uses AI as a force multiplier across delivery, design, and decision-making. You will own end-to-end transformation of our Order-to-Cash, Procure-to-Pay, and Record-to-Report ecosystems — partnering with Finance, Procurement, Revenue Operations, IT, and external vendors to deliver outcomes that move the business forward.

  • Lead with strategy. Define and own the multi-year roadmap for Finance enterprise applications, aligning technology investments with business objectives across Order-to-Cash, Procure-to-Pay, and Revenue/Close cycles.
  • Turn chaos into clarity. Step into ambiguous, fast-moving programs and bring structure — clear scope, owners, decisions, and outcomes — without slowing the business down.
  • Drive AI-native delivery. Embed AI tools (Claude, Microsoft Copilot, and emerging assistants) into how the team operates: requirements drafting, test case generation, change documentation, status reporting, code review, and stakeholder communication. Set the standard for what an AI-augmented Finance Systems team looks like.
  • Own the systems stack. Provide hands-on leadership across NetSuite, Zuora, SAP Ariba, and Klarity — partnering with admins, developers, and integration teams on configuration, enhancements, integrations, and support.
  • Manage stakeholders end-to-end. Be the trusted partner to Finance, Accounting, RevOps, Procurement, Legal, and IT leadership. Translate business problems into delivery plans; translate technical trade-offs into business language.
  • Run disciplined programs. Establish PMO best practices, govern scope/schedule/budget/quality, lead steering committees, manage risks and escalations, and deliver predictably across waterfall, Agile (Scrum/Kanban), and hybrid models.
  • Lead vendors and SIs. Manage external implementation partners and product vendors — set expectations, hold them to outcomes, and integrate their work cleanly with internal teams.
  • Protect the business. Ensure compliance with SOX, ITGC, and information security policies. Partner with internal and external auditors as a credible system and process owner.
  • Continuously improve. Identify automation, simplification, and AI-driven opportunities that reduce cost, accelerate close, improve data quality, and free the team for higher-leverage work.

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