Director, Solutions Advisory
Icertis · United States
About The Role
To fill later
- Solution Advisory:
Provide expert demonstrations on SAP Ariba + Icertis products, including our Generative AI solutions, helping prospects and clients leverage solutions to meet their business needs. Focus on a tell-show-tell and value-based delivery.
Collaborate with internal teams to develop and implement the right sales strategy to meet customer requirements.
- Customer-Centric Approach:
Proven ability to understand customer pain points, articulate value propositions effectively, and leverage this understanding to create impactful solutions.
- Cross-Functional Collaboration
Experience collaborating with Sales, Product Marketing, and Product Management teams, translating industry insights into actionable plans aligned with company objectives.
- Market Insights
- Stay informed about industry trends, AI product updates, and competitive landscape to inform strategic decisions.
- Identify new business opportunities and areas for growth within the Icertis ecosystem, including our Agentic platform.
- Client Engagement:
- Engage with key stakeholders within prospects and clients to understand their requirements and challenges, ensuring our solutions meet their expectations.
- Drive customer success initiatives to enhance satisfaction and retention.
- Performance Metrics:
- Establish and monitor key performance indicators (KPIs) to measure the effectiveness of partnerships and solution delivery.
- Report on progress and outcomes to executive leadership.
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