Clinical Manager - Med/Surg

Goleta Valley Cottage Hospital is currently seeking a Clinical Nurse Manager for our Medical Surgical Unit. The Clinical Manager is the first line manager responsible for the 24-hour functioning of the unit.

This is a 20-bed unit with a patient-centered environment and team-work oriented. We serve the Goleta and northern Santa Barbara area, including Isla Vista and the University of California, Santa Barbara.

Major Accountabilities/Specific Job Competencies

Clinical Management

• Provides clinical consultation and supervision to nursing personnel and other staff as appropriate.
• Supports the Magnet Journey and all related standards.
• Participates in the clinical operations and patient care activities within the unit.
• Assures patient care is consistently provided in accordance with organizational/system-wide accepted standards of care and practice.
• Demonstrates effective management of staffing resources by providing for appropriate skill mix and numbers of staff for the service.
• Models expert decision-making, collaboration and negotiation skills at both service and organizational levels in strategizing to maximize patient outcomes and resource utilization.
• Actively participates in work processes and system redesign. Creates a sense of partnership and collegiality with care team staff and managers through consensus building, role clarification and outcomes measurement activities.
• Empowers point-of-service staff in decision-making/problem-solving through shared governance with an aim of clinical quality, service excellence, cost-effectiveness and continuity in care.
• Follows up on any unusual occurrences or untoward incidents involving patients, employees, or applicable equipment/instruments or supplies.
• Collaborates in the identification, investigation and implementation of improvement opportunities directly related to professional/patient care practices and patient outcomes.
• Utilizes current quality improvement/problem solving knowledge and skills in day-to-day operations and strategic planning.
• Makes recommendations concerning new or revised policies and procedures involving all aspects of patient care, and personnel. Clarifies and supports existing policies and procedures.

Fiscal/Resource Management

• Provides ongoing interpretation of financial and clinical data for service to facilitate understanding of the impact of their clinical service practice to the financial goals of the organization.
• Analyzes population-specific data to identify service/program opportunities.
• Follows trends in data which reflect systems issues and implements process improvement with appropriate departments/staff involved.
• Establishes and monitors an annual budget consistent with the organization’s financial goals, service/population reimbursement trends and current and/or projected standards of care.
• Guides the service activities and decision-making processes which result in the achievement of financial goals and predictability of costs for patient aggregates.
• Understands the pricing of procedures and reimbursement of outlier cases and utilizes this information to facilitate the development of feasible standards of care and practice.

Personnel Management and Development

• Assures job descriptions are current and reflective of behavioral skills needed.
• Selects staff to create a synergistic team.
• Assures all staff is competent in assigned role.
• Establishes initial orientation and ongoing competency expectations for patient care teams.
• Coordinates patient care staff orientation utilizing preceptors, staff development and existing staff members to assure orientation to patient care unit, systems, policies, procedures and standards of care and practice.
• Identifies competencies requiring review/updating/annual testing.
• Supports staff in development and implementation of their individualized professional development plans.
• Provides staff with informal and formal feedback on performance in conjunction with conflict resolution.
• Fosters a safe environment for staff to expand in their application of innovative care practices, teamwork skills and accountability for organizational goals.

Leadership

• Implants a sense of authority and accountability in the patient care team resulting in a high degree of point-of-service effectiveness and productivity.
• Collaborates with staff to establish a goal-oriented service philosophy which is organizationally consistent.
• Works to ensure optimum organizational outcomes through consensus building, problem-solving/opportunity seeking, resource allocation and coordinating and integrating services.
• Advocates change based on a synthesis of patient, family, physician, and staff needs.

Education

Bachelor of Science in Nursing (BSN) or Bachelor's Degree in a related field. Master’s preferred.

Certifications, Licenses, Registrations

• California Registered Nurse
• BLS from the American Heart Association.
• Leadership and/or clinical certification preferred.

Experience

Related clinical training/experience within last two years. Management experience preferred.