Manager - Project Management - Global Service Centre

About DP World

• Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for
• people around the world. DP World exists to make the world’s trade flow better, changing what’s
• possible for the customers and communities we serve globally. With a dedicated, diverse and
• professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six
• continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for
• the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine
• Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create
• stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
• What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems
• to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector
• towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

About DP World Global Service Centre

• DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process
• excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services,
• Engineering and Human Resources, helping accelerate DP World’s growth and business transformation.
• As we experience exponential growth, there has never been a more exciting time to join us. Discover
• your next role here and change what's possible for everyone! As an equal employer that recognizes and
• values diversity and an inclusive culture, we empower and up-skill our people with opportunities to
• perform at their best. Join us and be part of an amazing team that is transforming the future of world
• trade.
• Designation: Manager - Project Management - Global Service Centre

Base Location: Navi Mumbai

Reporting to: Vice President - Project Manager

Job Purpose

• The Project Manager is accountable for planning, tracking and driving execution of strategic initiatives,
• managing key stakeholder alignment, managing risks and dependencies, driving technology and data
• integration initiatives. The role leads cross-functional initiatives spanning Commercial, Operations,
• Finance, Technology, and Data teams to establish standardized processes, integrated systems, and
• effective governance.
• The role acts as a central point of coordination between global and regional teams, ensuring alignment,
• execution discipline, and successful adoption of the POM operating model.

Key Role Responsibilities

Governance and program management

•  Develop and maintain the global POM implementation roadmap.
•  Coordinate execution of strategic POM initiatives across regions.
•  Manage project plans, milestones, dependencies, and deliverables, monitor progress against timelines,
• risks, and dependencies.
•  Ensure alignment between regional and global workstreams
•  Identify opportunities to improve project execution and governance.
•  Standardize templates, reporting, and project methodologies.
•  Prepare updates for Steering Committees and leadership reviews.
•  Drive continuous improvement across the POM programme.

Data, Reporting and Analytics

 Partner with Data & Analytics teams to establish a single source of truth for POM reporting.

 Support development of executive dashboards and performance reporting.

 Lead cross-functional integration initiatives between POM systems and enterprise platforms.  Coordinate regional and global teams to ensure timely delivery of system integrations and technology

milestones.

 Support technology readiness for POM go-live across regions.

Technology Landscape

•  Develop and maintain the global POM technology roadmap and target-state architecture.
•  Map and document the current-state and future-state technology landscape across all regions.
•  Drive alignment across POM, Finance, Operations, Commercial, and Technology teams on system
• priorities and dependencies.
•  Establish a clear view of how Infor Nexus (POM), CR3 (TMS), OneCRM, reporting platforms, and
• financial systems interact within the POM ecosystem.

Stakeholder Management

•  Act as the central point of coordination between Global POM, Regional POM teams, IT, Finance,
• Operations, Commercial teams.
•  Facilitate workshops and working sessions to drive decisions and resolve issues.
•  Build alignment across regions on technology standards, processes, and operating models.

Skills & Competencies

•  Strong project and program management capabilities with experience managing complex, cross
• functional initiatives across Commercial, Operations, Finance, and Technology teams.
•  Ability to manage system integrations, data governance, process standardization, risk management, and
• executive reporting while driving delivery against agreed timelines and business objectives.
•  Experience integrating multiple systems.
•  Highly collaborative and capable of influencing stakeholders across global and regional teams without
• direct authority.
•  Demonstrates strong ownership, problem-solving, and execution focus, with the ability to navigate
• ambiguity and competing priorities.
•  Excellent communication and stakeholder management skills, coupled with a proactive and results-
• oriented mindset that drives alignment .

Education & Qualifications

•  8+ years of experience in Program Management, Technology Transformation, Supply Chain Technology.
•  Experience implementing or integrating Freight Forwarding, Control Tower, PO Management, ERP,
• CRM, or Data & Analytics platforms.
•  Strong understanding of logistics and supply chain processes.
•  Experience working across global and regional stakeholder groups.
•  Proven track record managing complex, cross-functional technology programs.